Oracle Advanced Collections offers companies the flexability to collect outstanding debt from customers in a more efficient way. You can direct you attention to collecting debt and recover money in a direct manner insted of a fire fighting approach.
Debt Management within an organisation becomes intelligent and the retuns become more meaningfull. The debt management process becomes more controllable and the debt collectors can focus attention to the customer collection process.
•Collections agents and their managers can use Oracle Advanced Collections to:
•Identify delinquent customers
•Obtain a snapshot of the customer’s past payment history
•Review a customer’s aging data
•Track each delinquency as it moves through the collections lifecycle
•Support standard methods of transaction processing that will quickly resolve the delinquent situation
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